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Blogger silently drops comments submitted by Safari in embedded-comments mode

We've noticed that comments submitted from Apple Safari (Mac or iPhone) are dropped without any notification if the blog is set with Comment location = Embedded. Having set it to Pop up (I think), it worked. We're going to try some more tests. That's what this post is for!

From the comments testing we discovered some useful things:
  1. Using Comment location = embedded:
    • Is necessary to enable replying to specific comments.
    • Comments posted from Safari (laptop or iOS) are silently dropped. It looks to the person posting the comment that it went through, but the blog moderator sees no sign of it at all.
  2. Using Comment location = Pop up or Full page:
    • Inhibits option to reply to other comments – no comment threads
    • Enables comments from Safari
The trade-off is clear. Losing comments from people who think they submitted them successfully is not acceptable. Particularly from a prominent browser (currently estimated to be a bit less than 4% of users). I just hate to lose comment threading – it's essential to organized conversations – but it's much worse to not see someone's comment when they expect that I will (and did). So, bye-bye comment threads.

I hope Blogger (Google) fixes this.

Comments

anabisker said…
Safari on my phone
Ken Manheimer said…
Can't reply to Ana's comment, but can post an independent one.
Ken Manheimer said…
I just changed the comment settings to try to reenable replies (by enabling embedded) and by allowing comments from non-authenticated (non-google, including anonymous) users.

I suspect that the Safari problem will return, where comments submitted via Safari simply disappear without any warning. But we'll see.
anabisker said…
test from safari on macbook again
anabisker said…
maybe this will show up from safari on macbook

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